Customer Feedback

Extreme Bolt & Fastener is pleased to share the results of our most recent customer feedback survey, which we conduct bi-monthly. We continually strive to better meet our customers needs. If you are a customer of Extreme Bolt & Fastener and have feedback to share, please click here to share your feedback.

Customer Comments

  • Great to deal with. Supplied what I needed, when I needed it. Thank You!
  • I continue to be impressed with extreme bolt! Your pricing is very stable and competitive and when it is not competitive, you have a willingness to work with me. Quality and delivery are just as important as pricing and you are excellent on both of those in my opinion! Doug is wonderful to work with!
  • Keep up your good work.
  • I greatly appreciate how the sales associate happily changed the quote to what I needed (through a couple of iterations to make my higher ups happy).
  • Parts work as specified and the pricing was good.
  • Out of all the 30,000 set screws we have used we had only 16 bad.
  • Very good service and price compare to others is very good

Feedback February 2018 - July 2018

July2018 Quality
 
July2018 ValuePrice
 
Customers were asked to rate our product quality on the scale: very unsatisfied, unsatisfied, neutral, satisfied and very satisfied. None rated us very unsatisfied, unsatisfied, or neutral. Customers were asked to rate our product value and price on the scale: very unsatisfied, unsatisfied, neutral, satisfied and very satisfied. None rated us as very unsatisfied, unsatisfied, or neutral.

 

July2018 Purchase  July2018 Supplier 
Customers rated the purchase process as very unsatisfied, unsatisfied, neutral, satisfied or very satisfied. None responded very unsatisfied or unsatisfied; one "neutral" for on-time delivery.  Customers were asked to rate us in comparison to other similar supplies as: terrible, worse, same, good or excellent. No customers rated us as terrible, worse, or same.

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